When Your Teen Refuses Help: What Now?

When Your Teen Refuses Help: What Now?

May 05, 20253 min read

When Your Teen Refuses Help: What Now?

As a parent, there’s almost nothing more frustrating—or heartbreaking—than watching your teen struggle, offering help… and hearing:
“I’m fine.”
“I don’t want to talk about it.”
“Leave me alone.”

You’ve tried suggesting therapy, coaching, talking to a teacher, journaling, going for a walk. You've probably even Googled “how to get your teen to accept help” more than once.

But they shut it down. Again.

So what now?

Here’s something you may not hear often:
It’s okay.
And… you’re not stuck.
There is
still a way forward, even when your teen seems closed off.

First: It’s Not a Rejection of You

When teens refuse help, it can feel personal—like they don’t trust you, or they don’t value your effort. But in almost every case, it’s not about you. It’s about them feeling overwhelmed by their own inner experience.

When a teen says “no,” it’s usually their way of saying:

  • “I’m scared to talk about this.”

  • “I don’t know how to explain how I feel.”

  • “I don’t want to feel worse.”

  • “I’m afraid of being judged, even by people who love me.”

So instead of pushing harder, we need to shift how we show up.

Trying to Force It Backfires

You might feel tempted to push:
“Please, just try one session.”
“You said you wanted to feel better!”
“This is serious—you
need to talk to someone.”

And while that urgency comes from love, teens often hear it as pressure, control, or fear. That closes the door even tighter.

What opens it? Presence without pressure. Curiosity without control. Connection without an agenda.

So... What Can You Do?

1. Shift the focus away from “fixing” them.

Let go of the idea that something needs to be done right now. Your calm presence is far more powerful than a list of suggestions. Often, it’s when the pressure lifts that teens feel safe enough to explore help on their own.

2. Be the safe space, not the solution.

Say things like:

  • “You don’t have to talk about it, but I’m here if you ever want to.”

  • “I get that this feels big. I don’t have all the answers either.”

  • “I love you. No matter what.”

That’s it. No fixing. No teaching. Just love and space.

3. Trust that insight comes, even in silence.

Your teen is having their own internal experience. And believe it or not, they’re thinking. Processing. Feeling. Just because they’re not talking doesn’t mean nothing’s happening. Pressure can delay insight. But space invites it.

4. Get support for yourself.

Sometimes the biggest shift happens when you get the help—coaching, support, reflection—and bring a different energy to the relationship. Your clarity can create theirs. When you stop reacting from panic, your teen feels that safety—and it changes things.

A Real Example from Coaching

I once worked with a mum whose daughter refused any form of help. Every suggestion turned into an argument. So instead, we focused on the mum’s own anxiety and need to “do something.”

Over time, she stopped pushing. She listened more, softened her energy, and made space for silence.

And guess what? One night, out of the blue, her daughter said:

“Can I talk to you about something?”

The shift didn’t come from a technique—it came from the parent changing how she showed up.

Final Thought

When your teen refuses help, it doesn’t mean they’re unreachable.
It means they need space, safety, and your trust in something deeper than panic.

Let them feel your steadiness—not your fear.
Let them see your presence—not your pressure.
And trust that when you shift, something shifts in them too.

Need Support?

If you’re feeling stuck or overwhelmed, I offer free discovery sessions to help you feel calmer and more confident—even if your teen isn’t ready to talk.

Book your free call.

Jo Brewin

Jo is a Parent & Teen Expert.

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