Terms

TERMS & CONDITIONS

Terms & Conditions

Last updated: [01.03.26]

1. Introduction

These Terms & Conditions govern your use of this website and any services provided by Jo Brewin (“we”, “us”, “our”).

By using this website or engaging with our services, you agree to these terms.

2. Services

We provide coaching and educational support for parents of teenagers experiencing school anxiety and Emotionally Based School Avoidance (EBSA).

All services are:

Educational and supportive in nature

Not a substitute for medical, psychological, or clinical treatment

3. No Guarantees

While we aim to support positive outcomes:

We do not guarantee specific results (e.g. return to school within a timeframe)

Outcomes depend on multiple factors outside our control

4. Client Responsibility

By engaging with our services, you agree that:

You are responsible for decisions made for your child

You will use your own judgement when applying guidance

You will seek medical or clinical support where necessary

5. Booking & Payments

All sessions must be booked in advance

Payment terms will be outlined prior to purchase

Missed sessions may be forfeited unless otherwise agreed

6. Cancellations & Refunds

Notice periods for cancellations will be specified at time of booking

Refunds are not guaranteed and are assessed case-by-case

Programmes may be non-refundable once started

7. Confidentiality

We respect your privacy and:

All personal information shared will be treated confidentially

Information will not be shared without consent unless legally required

8. Intellectual Property

All materials provided (videos, frameworks, documents):

Remain the intellectual property of Jo Brewin

May not be copied, shared, or distributed without permission

9. Website Use

You agree not to:

Misuse the website

Attempt to gain unauthorised access

Use content for commercial purposes without permission

10. Third-Party Tools (Meta Ads, Booking Systems)

We may use third-party platforms such as:

Meta (Facebook/Instagram)

Scheduling tools

Payment processors

We are not responsible for:

Their data handling practices

Platform outages or issues

11. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect or consequential loss

Our services are provided “as is” without warranties

12. Changes to Terms

We may update these terms at any time. Continued use of the website constitutes acceptance of changes.

13. Governing Law

These terms are governed by the laws of England and Wales.