Privacy

PRIVACY POLICY

Privacy Policy

Last updated: [01.03.26]

1. Who We Are

Jo Brewin
Teen School Anxiety & EBSA Specialist

Contact: [[email protected]]

2. What Data We Collect

We may collect:

Personal Information

Name

Email address

Phone number

Application Information

Details about your child and situation

Responses submitted via forms

Technical Data

IP address

Browser type

Website usage (via cookies/pixels)

3. How We Collect Data

We collect data when you:

Complete a form on our website

Apply for coaching

Book a call

Interact with our Meta ads

Use our website

4. How We Use Your Data

We use your data to:

Respond to enquiries

Assess suitability for our services

Provide coaching support

Improve our website and services

Deliver relevant advertising (Meta ads)

5. Legal Basis for Processing (GDPR)

We process your data under:

Consent (forms, marketing)

Legitimate interest (business improvement, communication)

Contract (if you become a client)

6. Meta (Facebook/Instagram) Advertising

We use Meta ads which may:

Track interactions via cookies or pixels

Use your data for targeted advertising

You can manage ad preferences via your Meta account.

7. Data Sharing

We do not sell your data.

We may share data with:

Scheduling platforms

Payment providers

Email marketing tools

All providers are GDPR-compliant where required.

8. Data Storage

Your data is stored securely

We retain data only as long as necessary

You may request deletion at any time

9. Your Rights (GDPR)

You have the right to:

Access your data

Correct inaccuracies

Request deletion

Withdraw consent

Lodge a complaint with the ICO

10. Cookies

We use cookies to:

Improve website experience

Track usage and performance

Support advertising

You can control cookies through your browser settings.

11. Data Security

We take appropriate steps to:

Protect your data

Prevent unauthorised access

Maintain confidentiality

12. Changes to This Policy

We may update this policy. Please check periodically for updates.

13. Contact

For any privacy-related queries:

[[email protected]]